Although there is no such award, the Xboxspies Customer Service Award would definitely have gone to Sam’s Club. Users with the much publicized Red Ring of Death issue are able to exchange their faulty Xbox 360′s at Sam’s Club for no hassle. I recently got my very own Red Ring of Death after updating to the New Xbox Experience. For all those who haven’t gotten it yet and are unfamiliar with what to do, know that Microsoft extended the warranty covering the Red Ring of Death for 3 years. They will ship you a box for you to ship your Red Ring of Death Xbox 360 in to get free repairs. You will only really miss out on time.